Terms of Service

1. Agreement

By creating an account or using Italian Wine Routes (the "Service") you agree to these Terms. If you do not agree, do not use the Service. The Service is provided by Italian Wine Routes ("we", "us"). Contact: hello@italianwineroutes.com.

2. The Service

Italian Wine Routes is an AI-powered tool that helps travel professionals draft Italian wine itineraries, including suggested wineries, driving logistics, and booking-ready dossiers. Outputs are draft suggestions intended to be reviewed, verified and curated by a human professional before being shared with end clients or used to make bookings.

3. Accounts & eligibility

You must be at least 18 and able to enter into a binding contract. You are responsible for the security of your credentials and for all activity under your account.

4. Credits, fees and refunds

The Service operates on a credit system. Each itinerary generation consumes credits as displayed in-app. Credits are non-transferable and, except where required by law, non-refundable once consumed. We may offer free trial credits at our discretion.

5. Acceptable use

• No reverse engineering, scraping at scale, or automated mass extraction.
• No reselling of raw outputs as a competing AI itinerary generation service.
• No use that violates law, infringes third-party rights, or that is misleading or harmful.
• No attempts to bypass authentication, rate limits, or credit accounting.

6. Intellectual property

We retain ownership of the Service, the platform, our brand and the underlying software. Subject to your compliance with these Terms, you receive a worldwide, non-exclusive licence to use itineraries generated for you by the Service for your own travel-design business, including delivering them to your end clients. Place and winery names, addresses and contact data may be sourced from third parties (e.g. Google Maps) and remain subject to their respective rights.

7. AI outputs — accuracy disclaimer

Itineraries are generated by AI models and may be incomplete, outdated or inaccurate, including with respect to opening hours, prices, availability, contact details and driving times. You are solely responsible for verifying all information and confirming bookings directly with each venue before relying on the itinerary or sharing it with end clients. See also our AI Disclosure.

8. Disclaimer & liability

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we exclude all implied warranties. We are not liable for indirect, incidental or consequential damages, lost profits, lost bookings, or client dissatisfaction resulting from itineraries you choose to deliver. Our aggregate liability is capped at the amount you paid us in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot lawfully be limited (e.g. fraud, gross negligence, statutory consumer rights).

9. Suspension & termination

We may suspend or terminate accounts that breach these Terms or that pose a security or legal risk. You may close your account at any time by contacting us.

10. Governing law

These Terms are governed by the laws of Italy. Disputes are subject to the exclusive jurisdiction of the competent courts of Italy, without prejudice to mandatory consumer-protection rights in your country of residence.

11. Changes

We may update these Terms. Material changes will be notified by email or in-app at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.